Collection of Non-Personal Information

Our servers automatically record your browsing history. This may include information such as browser type and its version, system type and its version, IP address of your device, language preferences or the websites you were browsing before coming to our website. Our website also keeps a record of your browsing history on our website, the pages you have visited and how much time you spent on those pages, information you searched on our website, access times and dates and other statistics.

Managing Personal Information

You can update, access and delete your personal information on the website and the information which you can update and view may change as the Website or service changes. We may maintain a copy of the existing information and it may remain in our records if you delete such information from your account. We retain this information as it is necessary to comply with legal obligations to resolve disputes and enforce our agreements. We retain your personal information as long as necessary for the legitimate interests specified in this policy and for us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your personal information and close your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any collective data derived from or involving your Personal Information after you update it, but the data will not be able to identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Use of Collected Informationn

The information which we collect from you may be used to enhance your personalized experience; to improve our website's features and customer service. We respond to customer’s queries and emails, notification emails like password reminders and new updates, etc. to run and operates our website and services. This collected non-personal information is used just to identify the potential abuse cases and illegal usage of the website and its content or to help you browse better.

We may use the collected information to:

• ● Process and deliver your order – We will share your contact information with the delivery drivers.
• ● Inform you about the order status
• ● Respond to your feedback, queries, complaints etc

Privacy of Children

We consider the privacy of children to be of utmost importance. We request and discourage all users to not submit any personal information through our website/ services that may breach the privacy of children (below 18 years of age while submitting personal information). We encourage parents and legal guardians to monitor their children’s Internet usage and instruct them never to provide personal information on our website/services without their permission.

Cookies

Cookies are pieces of data stored on your device. Browser cookies are assigned by a web server to the browser on your device. When you return to a site you have visited before, your browser gives this data back to the server. Cookies cannot be used to run programs or deliver viruses to your computer. We use cookies and information gathered through their use to make your browsing experience better by remembering your personal choices, and to collect, store, and track information for statistical purposes to operate our Website and Services. Most web browsers automatically accept cookies but you may be able to set your browser to reject browser cookies. However, if you choose to reject cookies, you may not be able to fully experience the features of the Website and Services. To learn more about cookies and how to manage them, visit internetcookies.org.

Links to Other Websites

Please also keep in mind that our sites and services may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.

Payment Collection – Credit / Debit Cards

We do not host any sensitive credit card data. We are using third party payment gateway services to process your payment. We are not saving your credit card details on our server. You can check the privacy and terms of Stripe Payment Gateway here.

Information Security

We employ appropriate organizational and technical measures designed to protect the security and confidentiality of any personal information of our visitors and users.

However, no security procedures or protocols are ever guaranteed to be 100% secure. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

So we encourage you to take proper precautions while disclosing personal information online and to using readily available tools, such as Internet firewalls, anti-virus and anti-spyware software, and similar technologies to protect yourself online.

Data Breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email, get in touch with you over the phone, and mail you a letter.

Legal Disclosure

We do not disclose user information to any third party except to comply to a legal requirement such as a law, regulation, warrant, subpoena or court order, and/or when we believe that disclosure is necessary to protect our rights, to protect the safety of our client and safety of others, to investigate fraud or on government’s request or any legal process.

Changes and Amendments in Privacy Policy

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website, without any prior notification or intimation. We do it by revising the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

Please ensure that you have read and understood this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any queries related to this Policy, please contact us. Our Email: support@shopthecart.ca

This document was last updated on April 29, 2020